Frequently Asked Questions
Everything you need to know about your dark Victorian and Gothic fashion orders.
What is the typical shipping time for international orders?
We ship worldwide from our European warehouse. International delivery typically takes 5-10 business days, though express options are available at checkout for faster arrival.
How do I ensure I select the correct corset size?
To find your perfect fit, please refer to our detailed size chart. We generally recommend choosing a corset 2-4 inches smaller than your natural waist measurement depending on the desired level of cinching.
What is your return policy for Victorian and Gothic apparel?
We accept returns and exchanges within 14 days of delivery, provided the items are in their original, unworn condition with all tags attached. Please note that custom-made items are non-refundable.
Are your products suitable for vegans?
Many of our items are vegan-friendly. We use high-quality synthetic alternatives for our leather-look garments and velvet. Please check the specific product description for material details.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal and various local European payment methods.
Do you offer wholesale opportunities for gothic boutiques?
Yes, we offer wholesale accounts for physical and online retailers. Please contact our support team with your business details to receive our current catalog and wholesale pricing.